At KUARE ICT Solutions (“Company”, “we”, “our”, or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website kuareict.co.tz, our services, or our communications.
Information We Collect We may collect the following categories of information: • Personal Information: Name, email address, phone number, company details, and job title (when you submit forms, inquiries, or request services). • Technical Data: IP address, browser type, device information, operating system, and usage statistics. • Cookies & Tracking Data: Information on browsing behavior through cookies, pixels, and analytics tools. • Service Data: Information related to IT solutions or services you request from us.
How We Use Your Information We use the collected data to: • Provide, improve, and personalize our services. • Respond to inquiries and customer support requests. • Send updates, newsletters, and marketing communications (with your consent). • Ensure website security, fraud prevention, and compliance with laws. • Analyze website traffic and performance through analytics.
Legal Basis for Processing We process your data under the following legal bases (as required under GDPR and international law): • Consent: When you provide personal data voluntarily. • Contractual Obligation: To provide services you request. • Legal Compliance: Where processing is required by law. • Legitimate Interest: For business purposes like improving services, ensuring security, and marketing (where not overridden by your rights).
Data Sharing & Disclosure We do not sell your personal data. We may share data only with: • Trusted third-party service providers (hosting, analytics, payment processors, communication tools). • Legal authorities, if required by law or to protect our rights. • Business partners, but only with your explicit consent.
Data Retention We retain personal data only as long as necessary for business, legal, or compliance purposes. When no longer required, data will be securely deleted or anonymized.
Your Rights Depending on your jurisdiction (GDPR, CCPA, etc.), you have the right to: • Access, correct, or delete your personal data. • Restrict or object to certain processing. • Withdraw consent at any time. • Data portability (receive your data in a usable format). • Lodge a complaint with a data protection authority. Requests can be made by contacting us at: contact@kuareict.co.tz
Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or loss.
International Data Transfers As an ICT company, data may be processed outside Tanzania. When transferred internationally, we ensure safeguards (such as Standard Contractual Clauses) are in place to protect your data.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact us: KUARE ICT SOLUTIONS P.O. Box 32363 Esaurp Village, University Road Dar es Salaam, Tanzania 📧 Email: contact@kuareict.co.tz 📞 Phone: +255 712 219 028
